Systems Support Specialist

As a Systems Support Specialist at The Scylla Group, you will work in a fast-paced, team environment that strives to keep up with new technologies and trends.

The ideal candidate should have strong understandings of systems maintenance, support, and networking.  You will work in a team-environment where you will be expected to ask questions and contribute to conversations. All team members work in a variety of infrastructures and with a mixture of technology products on any given day.  If you are looking for an opportunity to expand your skillsets, keep current, and learn from highly experienced mentors, then this may be the job for you.
This is a full-time salaried position with benefits and a flexible work environment.  Job duties may be carried out in Winchester or Warrenton, VA depending on situation.
The Scylla Group is an interdisciplinary agency versed in business strategy, graphic design and information technology. We consistently work in the latest emerging technologies providing our clients with first class solutions.

Ideal candidates should feel comfortable performing the following:

  • Troubleshooting issues remotely, over-the-phone and on-site
  • Coordinationg and Communicating with customers / end-users
  • Building and deploying workstations, laptops, servers, and other technologies
  • Basic troubleshooting of network connectivity (LAN, WAN, DNS, DHCP, TCP/IP, WiFi, etc.)

Desired skills and experience:

  • Strong problem-solving skills
  • Excellent interpersonal and communication skills (both written and verbal)
  • Good working knowledge of Microsoft Active Directory and Group Policy
  • Experience with Microsoft Windows 7-10
  • Experience with Microsoft Office (2007-2016)
  • Good understanding of virtualization technologies
  • Good foundation in network security
  • Basic knowledge of Linux a plus
  • Experience with Microsoft SQL Server, Exchange Server, SharePoint, and Office365 a plus
  • An Associates or Bachelor’s degree in computer science or a related discipline
  • 2+ years related experience