June 23, 2025

How We Built a Better Salesforce Integration for Umbraco

Salesforce and Umbraco are both powerful tools. But connecting them? That’s not so simple.

The standard "out-of-the-box" integrations often do the bare minimum. They send a form submission from your site into Salesforce. But if you're trying to do anything more advanced, like tracking campaigns properly or keeping your Salesforce data clean, you’ll quickly run into problems.

So we built our own integration. Custom-built from the ground up, flexible enough to adapt to any client need.

Why the Out-of-the-Box Options Weren’t Enough

Most plug-and-play solutions don’t give you what you really need.

  • They don’t check if the same contact is already in Salesforce.
  • They don’t handle data formatting issues like picklists or addresses.
  • They don’t tell you when something fails.

We needed something better. So, we created a custom Salesforce integration using Umbraco Forms and their flexible workflow engine. It works across campaigns, contacts, opportunities, and cases. And it gives us full control over the data we send.

Because we built it ourselves, we can tailor the integration to any Salesforce setup or business process.

Clean Data, Clear Attribution

Our integration solves common headaches that cost teams time and lead to bad reporting.

  • No duplicate contacts. We check Salesforce in real time before creating new records.
  • Normalized data. Picklists, addresses, and campaign IDs are all validated before they’re sent.  
  • Better attribution. We track both the original source and the most recent campaign so your marketing reports actually tell the full story.  

For marketing teams, this means accurate lead source data in Salesforce, automatically.

For technical teams, it means fewer sync issues and cleaner data downstream.

Built for Change and Customization

Salesforce changes. Business needs change. Your integration needs to keep up.

Our integration isn’t a one-size-fits-all plugin. It’s built to scale with your business. We can customize it to support any Salesforce object, workflow, or campaign model. Whether you’re managing petitions, lead capture, support cases, or ecommerce transactions, we’ve got it covered.

Need to sync data across custom fields? Trigger automation flows? Validate complex input structures? We can do that.

We also stay involved. Our system sends real-time alerts when something goes wrong. We work with your team to fix it fast and keep improving the system as your needs evolve.

We Don’t Just Connect. We Support.

Every integration includes:

  • Real-time error alerts
  • Shared reporting between teams
  • The ability to fix and reprocess failed submissions directly in Umbraco
  • Ongoing support and expansion as your business grows 

Why It Matters

Good data powers good decisions.

If your Salesforce integration isn’t built right, it’s hard to prove what’s working in marketing or follow up properly in sales. Our custom integration gives you reliable, accurate data that’s tailored to your process—every time.

Want to see how it works or how we can shape it around your needs? Let’s talk.

Do you have an innovative idea?

We'd be glad to discuss your idea and provide insights on how to bring it to life. Drop us a line and let us know you're interested in a free consultation.

Contact us

Salesforce + Umbraco Integration FAQs

What makes Scylla’s Salesforce integration for Umbraco better than out-of-the-box solutions?

Our custom integration goes beyond basic form connections. It performs real-time duplicate checks, standardizes field data, and sends proactive alerts on failure. This ensures data accuracy in Salesforce and consistent lead attribution.

Can this integration support my unique Salesforce setup and business workflows?

Yes. Built with Umbraco Forms and a customizable workflow engine, our integration supports syncing any Salesforce objects including campaigns, custom fields, and workflows tailored to your specific business logic.

How does this integration improve marketing attribution and lead tracking?

It captures both original and most recent campaign sources, cleans and validates input before syncing, and provides clarity across marketing funnels. This enables stronger reporting and ROI analysis in Salesforce.

What measures are in place to keep Salesforce data clean?

The system validates form inputs, eliminates duplicates, and enforces field-level rules before sending data to Salesforce. Any errors are logged and immediately reported to reduce downstream cleanup.

How does The Scylla Group support the integration post launch?
  • Real-time alerting on sync issues
  • Shared dashboards for error tracking
  • Admin tools to fix or reprocess failed submissions in Umbraco
  • Ongoing customization and support as your needs evolve
Will this integration scale with our growth and future needs?

Absolutely. It is designed to expand as you add Salesforce features, marketing channels, or website forms. The system remains fast and reliable even with increased volume or complexity.

What types of organizations does this integration support?
  • B2B companies with complex sales funnels and multi-touch attribution needs
  • Marketing teams managing multiple brands or campaign sources
  • Nonprofits seeking reliable data capture and campaign tracking
  • Higher education and healthcare organizations with customized Salesforce setups
  • Mid-market enterprises looking to connect website forms to Salesforce cleanly and efficiently
Who benefits most from this Salesforce and Umbraco integration?

Marketing teams gain complete attribution visibility and better lead qualification
Sales teams get clean, consistent, and enriched lead data
Ops teams spend less time troubleshooting sync issues or cleaning up records

How can I get started or see a demo?

Contact us to schedule a free consultation. We will review your goals and demonstrate how the integration improves both Umbraco and Salesforce performance.