The Challenge
NAMD was facing persistent issues with their event management systems. They needed a seamless way to capture Zoom meeting activity—registrations, attendance, and follow-ups—directly in HubSpot. But the integration solutions on the market were clunky, unreliable, or prohibitively expensive.
To make matters worse, their initial HubSpot implementation partner overpromised and underdelivered. Dawn Cutler-Tran, who led the effort at NAMD, described the experience as chaotic and frustrating. It was marked by broken communication, inconsistent project management, and a clear lack of understanding of how nonprofits like NAMD operate.
They needed a new partner. One who could speak their language, understand their mission-driven business model, and actually deliver.
The Solution
That’s where Scylla stepped in. We developed a custom headless API hosted in Azure that acts as an intelligent bridge between Zoom and HubSpot. Now, every time NAMD schedules or hosts a Zoom event, the integration automatically syncs attendees, contact data, and meeting metadata into HubSpot with zero manual work.
Built for Stability, Accuracy, and Transparency
To ensure clean, reliable data, we included automated data normalization before anything enters HubSpot. We also built in proactive tools for transparency and maintenance:
By avoiding HubSpot’s suggested $12,000 per year solution and creating a leaner Azure-based alternative, we helped NAMD cut that cost in half to a $6,000 per year, while actually improving performance.
The Results
“Scylla actually listened. They understood how nonprofits like ours function, and they delivered. The result wasn’t just a technical solution, it was peace of mind.”
Dawn Cutler-Tran, Manager, Programs and Projects, NAMD
At Scylla, we help nonprofits and associations streamline their digital infrastructure so they can focus on what matters most: their mission. Whether you need a custom integration, a platform overhaul, or a smarter data strategy, we build solutions that are tailored, reliable, and budget-conscious.
Let’s build something better together.