Information is spread across the digital landscape. Unfortunately, much of that data needs to be shared across teams and lines of business to drive decisions and simply get work done. When a company’s data sits behind artificial walls, it hampers customers from completing the tasks they came to a business for, prevents partners from efficiently providing services, and slows a company’s day-to-day operations to a crawl.
Web integration services from The Scylla Group help empower your brand by connecting critical technologies to new and existing systems. CRM integrations democratizes access to customer and sales data. Data migration puts important information in the hands of the teams that need it. Custom web integrations bring innovative experiences to customers and expands the toolset the business needs to reach the next level.
For your clients, the result is a seamless user experience; for your company, the benefits start with improved tracking, reporting, visibility, and extended strategic decision-making capabilities.
CRM tools provide essential information that powers exceptional customer services and data for short- and long-term strategic decision making. However, they can’t offer insight if they aren’t effectively integrated with key web services.
Siloed web and internal systems often lead to issues with coordination, management, and information governance. Effective system integration can help connect CRM, ERP, and other information sources with front-facing and back-office web-based tools.
Leveraging third-party applications accelerates results. Integration of a vendor’s web-services is critical for extending your website’s capabilities without re-inventing the wheel.
Migrating data across systems or across regions isn’t a simple copy and paste. Preparing, extracting, and transforming the right data is crucial for effective data usage and management.
Integrated quality assurance website testing shouldn’t be fire-and-forget. Instead, it is an ongoing process to ensure that your website, services, and applications are delivering the best user experience possible.
Seamlessly connect your critical eCommerce systems with CRM integrations while powering innovative services and user experiences with custom web integrations.
Website functions and features don’t exist in isolation. Orchestration across integration services assures that the components of a website work in concert to deliver an optimal user experience.
Information and asset governance are critical to ensure a website is compliant with local and global regulatory expectations while managing access and use.
Integration empowers brand potential — no matter your market or industry. From SMBs needing to offer a better user experience on a budget to large-scale manufacturers, consumer products who need a single windowpane into their information to consumer product companies and eCommerce retailers who want to streamline the back office while driving sales, improved integration services can increase customer satisfaction and reduce overall complexity.
Consider our work with storage supplier Rubbermaid: After 50 years of innovation and evolution, the company found itself facing system gridlock as web applications, legacy solutions and backend services worked at odds rather than in concert. Comprehensive integration efforts allowed us to create a “single source of truth” for the company, in turn decreasing bounce rate by 26%, boosting new users by 16%, and increasing page views by 55%.
You need web services that deliver user-friendly experiences with fewer bounces, more click-throughs, and higher conversion. However, technology solutions alone aren’t enough. Effective web integration services rely on relationships — design and development partners that know your company, understand your needs, and can create best-fit outcomes.
That is the Scylla solution: Building brand relationships that leverage the technology trifecta of trust, alignment, and chemistry to deliver measurable, actionable results.